Privacy Policy
Charleston Babys Away (Raising Kane, Inc) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Charleston Babys Away (Raising Kane, Inc) of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Charleston Babys Away (Raising Kane, Inc) decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to Charleston Babys Away (Raising Kane, Inc), and it governs any and all data collection and usage by us. Through the use of https://charlestonbabysaway.com, you are therefore consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies that Charleston Babys Away (Raising Kane, Inc) does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.
This Policy will inform you of the following:
- What personally identifiable information is collected from you through our website
- Why we collect personally identifiable information and the legal basis for such collection
- How we use the collected information and with whom it may be shared
- The Security procedures in place to protect the misuse of your information
Cookies
Cookies and other site data are used to remember you. If you create an account for Charleston Baby’s Away and you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What we collect and store
We do not sell the personal information of our users. We and our service providers and our third-party advertising partners, may collect and use your personal information for marketing and advertising purposes.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and Delivery
- Delivery address: we’ll ask you to enter this so we can, for instance, estimate Delivery before you place an order, and send you the order!
- We’ll also use cookies to keep track of cart contents while you’re browsing our site.
We collect information about you during the checkout process in our store.
When you purchase from us, we’ll ask you to provide information including your name, billing address, Delivery address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
- We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and Delivery addresses.
- We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and Delivery information.
- Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
- Stripe
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details: https://stripe.com/gb/privacy
- Mailchimp for WooCommerce
When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read their privacy policy here: https://mailchimp.com/legal/privacy/
We use Google services to improve our websites, offerings, and services. We use Google Analytics with our website, which shares information with Google.
For more information on Google’s Privacy Disclosures Policy, see:
https://policies.google.com/technologies/partner-sites
https://support.google.com/analytics/answer/6004245
Security
Charleston Babys Away (Raising Kane, Inc) takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.
For any questions or concerns regarding the Privacy Policy related to our website, please feel free to contact us at the following:
Email: paula@charlestonbabysaway.com
Phone: 843-881-3007