Airport Delivery

Airport Delivery and Pick-up: Fees and Conditions
(Fees includes delivery & pick-up): Normal Delivery Hours: $35 fee for delivery and/or pick-up 8:00 am – 5:00 pm Outside Normal Hours: $45 fee for delivery and/or pick-up 7:00 am – 8:00 am / 5:00 pm – 6:00 pm Extended Hours: $55 fee for delivery and/or pick-up 6:00 am – 7:00 am / 6:00 pm – 7:00 pm
* Extended delivery and/or pick-up times outside delivery hours listed above are available for additional fee.
** Time slots above determine delivery/pick-up fee.
	Ex: If your flight arrives at 3pm, we would meet you approximately 30 minutes later – 3:30pm. This would be the $35 fee time slot. However, if your departure flight is at 8:15am and we would meet you at 7am, this would be the $45 fee time slot. For your order, you will only be charged the one-time airport fee of $45.
*** Additional fee will apply if customer fails to notify Baby’s Away driver of any delay within 2 hours of scheduled delivery or pickup time.
**** Airport delivery and pick up times require a minimum of 24 hours’ notice. Requests within the 24-hour period are subject to an additional $25 fee. We will do our best to accommodate!!
How it Works: Curbside Delivery & Pick-up
Curbside Delivery
Baby’s Away driver will wait in cell phone waiting area until customer is curbside outside Baggage Claim. Customer is to call or text once they arrive at baggage claim area (before collecting bags). Baby’s Away driver will pull curbside at baggage claim for customer to collect their rental equipment. Baby’s Away is NOT allowed to install car seats
Curbside Pick-up
Baby’s Away driver will wait in cell phone waiting area until customer pulls into drop-off area. Customer is to call or text when approaching the Check-In area upon arrival. Baby’s Away driver will pull up to customer vehicle to collect the rental equipment.
Communication
Baby’s Away will need all flight arrival & departure information (airline, flight #, flight time) 48 hours prior to arrival: Baby’s Away driver will email guest to verify customer itinerary is the same & provide details of delivery protocol Day of arrival for CUSTOMER: Customer is to text/call when flight is departing for Charleston to confirm it is on time (or otherwise). Customer is to text/call when they land in Charleston Customer is to text/call when ready for driver to come curbside Baggage Claim Day before departure: Baby’s Away driver will text guest to confirm scheduled meeting time for return of equipment Day of departure: Customer is to text/call when departing for airport to confirm ETA Customer is to text/call when ready for driver (who is waiting in the cell phone waiting area) to meet them curbside.

* It is the CUSTOMER’S responsibility to notify Baby’s Away of any changes, delays, etc. regarding scheduled delivery & pick up times. *Additional fees will apply for failure to communicate.
Baby’s Away driver will do their best to also monitor flight status via mobile app on arrival date & departure date, along with your assistance providing any flight information you receive that may affect the scheduled delivery / pick-up meeting time.

Available Car Seats:

Convertible Car Seat

Booster Car Seat

Infant Car Seat